Attendee FAQs

Here are answers to some of the most frequently asked questions about the show.
Browse the topics below to find what you are looking for.  

General Registration Questions

In order to attend The COTERIE Marketplace, all attendees must be qualified to determine the nature of the company's business and relationship to the fashion industry. All credentials are reviewed, and admittance to the show is subject to the approval of Show Management. Valid credentials may include: an active e-commerce website; Tax Registration showing your business is a valid retailer, wholesaler, distributor or importer/exporter; Recent invoices for the purchase of finished products.


Online registration is open throughout the duration of the show, if you are pre-qualified.

On-site registration is available on all show days. Please be aware that wait times may be longer than for those who pre-registered for their badges. If registering on-site, please be prepared to present credentials at time of registration.

For verified retailers, registration is free to attend all shows at the Jacob Javits Center. For non-retailing business categories, a fee of $1,500 - $2,500 may apply. Please contact our Customer Service Team for details, to register and to complete payment.

Your badge will grant you access to all shows at the Jacob Javits Center, including COTERIE, FAME, SOLE COMMERCE and MODA.

Please contact Customer Service and one of our show experts will be glad to assist you. Email Customer Service at [email protected] or call: US +1 (877) 554-4834, International +1 (218) 740-6873.

No, all on-site seminars and events are free to attend with your official attendee digital badge or wristband.

Children under the age of 18 are permitted on the show floor during show hours only. A child authorization form must be completed at registration to receive a badge.

Instructors and their students are welcome. At least one faculty member for every 10 students is required. Please contact Customer Service at [email protected] or call +1 (877) 554-4834 to register your student group and to be added to our email list for the show.

One guest is allowed per retail company.

No, a unique email address is required for each registrant.

No, each person needs to register and be credentialed separately for the event.

Search and reserve hotel rooms close to the Jacob Javits Center, powered by HotelMap. 

View Hotel Options »

COTERIE provides breakfast and lunch to verified retailers in its cafè during designated hours on show days.* Vegetarian, gluten-free and Kosher options available. A variety of other food and beverage options are available on-site for purchase. *Until supplies last.

COTERIE provides complimentary shuttles to get you to and from the show servicing all the main transportation stations in Manhattan

Please refer to the Travel Page for details on other transportation options.

There are a variety of parking lots and garages surrounding the Jacob Javits Center.

    Parking Garages Near the Javits Center:
    510 W. 38th St. | Enterprise Parking Systems
    641 W. 41st St. | Quik Park
    451 10th Ave. | Enterprise Parking Systems
    452 10th Ave. | Impark
    600 W. 42nd St. | Quik Park
    450 W. 38th St. | Enterprise Parking Systems
    501 W. 41st St. | Icon Parking
    670 W. 43rd St. | ParkRight
    560 W. 43rd St. | iPark
    624 W. 43rd St. | City Parking

Please refer to the Travel Page for details on other transportation options.

For more information regarding renting a mobility vehicle scooter, please click here.

Yes, during show hours only.

No pets are allowed except documented service animals.

Only event staff and authorized media may take stills or video.

Please contact Customer Service and one of our show experts will be glad to assist you. Email [email protected] or call: US +1 (877) 554-4834, International +1 (218) 740-6873.


Mobile App, Digital Badge and Wristband Questions

Through your smart phone, go to the Apple store (iPhone users) or Google Play (Android users).  Search COTERIE SHOW in the app store or access the following link from your device. Download and you are all set!



Your digital badge is located within this app, on the home page under resources. Please sign in with your email address and last name - Your email address and last name must match what you used for your attendee registration.


The digital badge is our new badging system. It contains the same information as a printed badge, like your name, company information and other credentials.

Yes, in order to retrieve your digital badge, you will need to login to your previous account or create a new account using your email address and last name (Your email address and last name must match what you used to register for the event).

Have you completed your attendee registration? If so, check your inbox for your attendee registration confirmation email and review the contact details you provided. If you can not find your confirmation email, please contact Customer Service and one of our show experts will be glad to assist you. Email [email protected] or call: US +1 (877) 554-4834, International +1 (218) 740-6873.

The digital badge is located under the tab ‘Badge’ on the main home screen of the app.

If the badge on your app has incorrect information (name, company, etc), please contact Customer Service: Email [email protected] or call US +1 (877) 554-4834, International +1 (218) 740-6873. You can also visit our onsite registration location in the South West area of the Crystal Palace.

No worries; present your confirmation number at any registration location and we will be able to assist.

There is a dedicated App Success Team located throughout the Jacob Javits Center.  In addition, for App-related technical questions, please contact the tech support team through the Tech Help menu located in the top right corner menu of the App.

Complimentary Wi-Fi will be available to you throughout the Jacob Javits Center.
Please visit your nearest Customer Service desk or App Success Team member for assistance.

Mobile device charging stations will be available to you throughout the Jacob Javits Center.

The wristband is a seamless process of, “Tap and Go”. Not only does your wristband carry your company information but grants you physical access to The COTERIE Marketplace floor including events, daily happenings and happy hours.

There are several attendee registration locations within the Jacob Javits Center.
Visit our Onsite Registration locations:

  • Pre-Registered Customers - Visit any Preregistered Wrist Band Pick Up location on the North Concourse or Crystal Palace lobby area
  • Onsite Registration Customers - Please visit main onsite registration desk located in Crystal Palace

Assistance is available to you at any of our registration locations on-site. We also have helpful App Success team members to assist with any questions or concerns. Here are some tips of how to put on the wristband to ensure you have a comfortable experience.

  • Find a friend! You only get one shot at this, so we recommend an extra hand to help.
  • Use the one finger rule. The wristband should be snug enough that no more than one finger can fit between the band and your wrist. The band can be on either your left or right wrist, whichever feels more comfortable.
  • Slide the closure towards your wrist to tighten. Hold the loose ends when sliding. The closure slides one-way and cannot be loosened.
  • Please do NOT cut the loose ends.

Yes, we are asking for all COTERIE, FAME, SOLE COMMERCE and MODA attendees to wear their wristband, at all times. The wristband allows access on and off the show floor with a “Tap and Go” entrance.

Unfortunately, no. The wristband must be worn on your wrist each day.

Unfortunately, no. Each wristband is linked to your unique digital badge.

Please visit one of our registration escalation desks located in each registration area.

The wristband is seamless process of, “Tap & Go”. Not only does your wristband carry you company information but it always you to quickly move from show to show between each hall.

Yes, everyone is required to wear and have a wristband to walk the show floor.

Please visit our onsite registration located in the Crystal Palace or one of our registration escalations desk located in each registration area.

No, after you have registered and received your wristband, that wristband will allow you access for all show days.

If you still can’t find what you are looking for, contact a member of our Customer Team.
8:00 a.m. - 5:00 p.m. CST 

U.S. Phone
+1 (877) 554-4834

 International Phone
+1 (218) 740-6873